Recall 23V687000: 2021–2022 Ford Mustang Mach E
Updated from NHTSA data · How we count
- Report date
- Oct 13, 2023
- Vehicles affected
- 34,762
- Models
- 1
- Initiated by
- ODI
The problem
Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.
The risk
An overheated high voltage battery contactor can result in a loss of drive power, increasing the risk of a crash.
The fix
Dealers will replace the high voltage battery junction box, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S56. Vehicles included in this recall that were previously repaired under recall 22V-412 will need to have the new remedy completed.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
Details
- NHTSA campaign
- 23V687000
- Manufacturer campaign
- 23S56
- Manufacturer
- Ford Motor Company
- Owner letters
- Dec 29, 2023
- Components
- Electrical system:propulsion system:traction battery:management system/energy control module (bms/becm) (Electrical System)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology