Recall 23V697000: 2019–2022 Proterra Catalyst, 2019–2022 Proterra ZX5
Updated from NHTSA data · How we count
- Report date
- Oct 17, 2023
- Vehicles affected
- 238
- Models
- 2
- Initiated by
- Manufacturer
The problem
Proterra Operating Company, Inc. (Proterra) is recalling certain 2019-2022 40' and 35' Catalyst 800V transit buses equipped with ProDrive 1.0, and 40' and 35' ZX5 800V transit buses equipped with ProDrive 1.0. A transistor inside the inverter may overheat and fail, which can result in a loss of power steering and drive power.
The risk
A loss of power steering and/or drive power increases the risk of a crash.
The fix
Dealers will replace the inverter, free of charge. Owner notification letters were mailed December 16, 2023. Owners may contact Proterra customer service at 1-864-438-0000.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
- 2019 Proterra Catalyst
- 2020 Proterra Catalyst
- 2021 Proterra Catalyst
- 2022 Proterra Catalyst
- 2019 Proterra ZX5
- 2020 Proterra ZX5
- 2021 Proterra ZX5
- 2022 Proterra ZX5
Details
- NHTSA campaign
- 23V697000
- Manufacturer
- Proterra Operating Company, Inc.
- Owner letters
- Dec 16, 2024
- Components
- Electrical system (Electrical System)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology