Recall 23V724000: 2015–2019 Kia Soul EV
Updated from NHTSA data · How we count
- Report date
- Oct 26, 2023
- Vehicles affected
- 6,262
- Models
- 1
- Initiated by
- ODI
The problem
Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on.
The risk
Unintended vehicle movement can increase the risk of a crash.
The fix
Dealers will update the electronic control unit software, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC287. This recall expands and replaces recall number 20V-389. Vehicles previously repaired under 20V-389 will need to have the new remedy completed.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
- 2015 Kia Soul EV
- 2016 Kia Soul EV
- 2017 Kia Soul EV
- 2018 Kia Soul EV
- 2019 Kia Soul EV
Details
- NHTSA campaign
- 23V724000
- Manufacturer campaign
- SC287
- Manufacturer
- Kia America, Inc.
- Owner letters
- Dec 21, 2023
- Components
- Electrical system:software (Electrical System); Power train:automatic transmission:gear position indication (prndl) (Transmission & Drivetrain)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology