Recall 23V771000: 2023–2024 Entegra Emblem, 2023–2024 Entegra Vision, 2023–2024 Entegra Vision XL +3 more

Updated from NHTSA data · How we count

Report date
Nov 16, 2023
Vehicles affected
134
Models
6
Initiated by
Manufacturer

The problem

Jayco, Inc. (Jayco) is recalling certain 2023-2024 Entegra Emblem, Vision, Vision XL, Jayco Alante, Precept, and Precept Prestige motorhomes. Corrosion in the Smart Data Link Connector (SDLC) may interfere with the Controller Area Network (CAN) communication, resulting in an inoperative instrument panel. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 105, "Hydraulic and Electric Brake Systems."

The risk

An inoperative instrument panel cannot show critical safety information, such as the speedometer or warning lights, increasing the risk of a crash.

The fix

Ford dealers will install a wire harness connector, and inspect and replace the SDLC module, as necessary, free of charge. Owner notification letters were mailed December 13, 2023. Owners may contact Jayco customer service at 1-800-283-8267.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

  • 2023 Entegra Emblem
  • 2024 Entegra Emblem
  • 2023 Entegra Vision
  • 2024 Entegra Vision
  • 2023 Entegra Vision XL
  • 2024 Entegra Vision XL
  • 2023 Jayco Alante
  • 2024 Jayco Alante
  • 2023 Jayco Precept
  • 2024 Jayco Precept
  • 2023 Jayco Precept Prestige
  • 2024 Jayco Precept Prestige

Details

NHTSA campaign
23V771000
Manufacturer campaign
Ford 23V-510
Manufacturer
Jayco, Inc.
Owner letters
Dec 13, 2023
Components
Electrical system: instrument cluster/panel (Electrical System)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology