Recall 23V807000: 2024 Mercedes-Benz GLE 450E 4MATIC
Updated from NHTSA data · How we count
- Report date
- Dec 1, 2023
- Vehicles affected
- 2,797
- Models
- 1
- Initiated by
- Manufacturer
The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLE 450e Plug-in Hybrid (PHEV) vehicles. Due to a software error in the electronic stability program (ESP), the force required to stop the vehicle may increase, possibly requiring an extended distance to stop.
The risk
Extended stopping distance can increase the risk of a crash.
The fix
Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed on February 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
- 2024 Mercedes-Benz GLE 450E 4MATIC
Details
- NHTSA campaign
- 23V807000
- Manufacturer
- Mercedes-Benz USA, LLC
- Owner letters
- Feb 29, 2024
- Components
- Electronic stability control (esc):control module:software (Driver Assistance & Safety Tech); Service brakes, hydraulic (Brakes)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology