Recall 23V811000: 2019–2023 Eldorado Axess, 2019–2023 Eldorado EZR

Updated from NHTSA data · How we count

Report date
Dec 4, 2023
Vehicles affected
443
Models
2
Initiated by
Manufacturer

The problem

Eldorado National-California, Inc (Eldorado National-California) is recalling certain 2019-2023 Axess and EZR vehicles. The transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive power.

The risk

A sudden loss of drive power can increase the risk of a crash. Additionally, a disabled bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.

The fix

Eldorado National-California will work with the equipment manufacturer, Allison Transmission Inc., to inspect, and if necessary, tighten loose transmission yoke bolts, free of charge. Owner notification letters were mailed February 08, 2024. Owners may contact Eldorado National-California customer service at 1-951-684-6868.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

  • 2019 Eldorado Axess
  • 2020 Eldorado Axess
  • 2021 Eldorado Axess
  • 2022 Eldorado Axess
  • 2023 Eldorado Axess
  • 2019 Eldorado EZR
  • 2020 Eldorado EZR
  • 2021 Eldorado EZR
  • 2022 Eldorado EZR
  • 2023 Eldorado EZR

Details

NHTSA campaign
23V811000
Manufacturer
Eldorado National- California, Inc.
Owner letters
Feb 8, 2024
Components
Power train:driveline:driveshaft (Transmission & Drivetrain)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology