Recall 23V849000: 2023 Mercedes-Benz Sprinter 1500, 2023 Mercedes-Benz Sprinter 2500, 2023 Mercedes-Benz Sprinter 3500 +1 more
Updated from NHTSA data · How we count
- Report date
- Dec 15, 2023
- Vehicles affected
- 33
- Models
- 4
- Initiated by
- Manufacturer
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The front left suspension strut bolt may not be secured properly, which can result in a loss of steering control.
The risk
A loss of steering control can increase the risk of a crash.
The fix
Dealers will inspect the front left suspension strut bolt connection and repair the body contact surface as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDDOR.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
- 2023 Mercedes-Benz Sprinter 1500
- 2023 Mercedes-Benz Sprinter 2500
- 2023 Mercedes-Benz Sprinter 3500
- 2023 Mercedes-Benz Sprinter 4500
Details
- NHTSA campaign
- 23V849000
- Manufacturer campaign
- VS3FEDDOR
- Manufacturer
- Daimler Vans USA, LLC
- Owner letters
- Jan 31, 2024
- Components
- Suspension:front (Suspension)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology