Recall 23V862000: 2022–2023 Tesla Model S, 2022–2023 Tesla Model X
Updated from NHTSA data · How we count
- Report date
- Dec 19, 2023
- Vehicles affected
- 120,423
- Models
- 2
- Initiated by
- Manufacturer
The problem
Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and X vehicles. The cabin doors can be unlocked during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
The risk
An unlocked door may unlatch and open during a crash, increasing the risk of injury.
The fix
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-009.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
Details
- NHTSA campaign
- 23V862000
- Manufacturer campaign
- SB-23-00-009
- Manufacturer
- Tesla, Inc.
- Owner letters
- Feb 17, 2024
- Components
- Electrical system:software (Electrical System); Latches/locks/linkages:doors:latch (Body & Structure)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology