Recall 23V876000: 2019–2021 Freightliner Sprinter 1500, 2019–2021 Freightliner Sprinter 2500, 2019–2021 Freightliner Sprinter 3500 +5 more
Updated from NHTSA data · How we count
- Report date
- Dec 21, 2023
- Vehicles affected
- 387
- Models
- 8
- Initiated by
- Manufacturer
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.
The risk
A detached partition wall can increase the risk of injury.
The fix
Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
- 2019 Freightliner Sprinter 1500
- 2020 Freightliner Sprinter 1500
- 2021 Freightliner Sprinter 1500
- 2019 Freightliner Sprinter 2500
- 2020 Freightliner Sprinter 2500
- 2021 Freightliner Sprinter 2500
- 2019 Freightliner Sprinter 3500
- 2020 Freightliner Sprinter 3500
- 2021 Freightliner Sprinter 3500
- 2019 Freightliner Sprinter 4500
- 2020 Freightliner Sprinter 4500
- 2021 Freightliner Sprinter 4500
- 2019 Mercedes-Benz Sprinter 1500
- 2020 Mercedes-Benz Sprinter 1500
- 2021 Mercedes-Benz Sprinter 1500
- 2022 Mercedes-Benz Sprinter 1500
- 2023 Mercedes-Benz Sprinter 1500
- 2019 Mercedes-Benz Sprinter 2500
- 2020 Mercedes-Benz Sprinter 2500
- 2021 Mercedes-Benz Sprinter 2500
- 2022 Mercedes-Benz Sprinter 2500
- 2023 Mercedes-Benz Sprinter 2500
- 2019 Mercedes-Benz Sprinter 3500
- 2020 Mercedes-Benz Sprinter 3500
- 2021 Mercedes-Benz Sprinter 3500
- 2022 Mercedes-Benz Sprinter 3500
- 2023 Mercedes-Benz Sprinter 3500
- 2019 Mercedes-Benz Sprinter 4500
- 2020 Mercedes-Benz Sprinter 4500
- 2021 Mercedes-Benz Sprinter 4500
- 2022 Mercedes-Benz Sprinter 4500
- 2023 Mercedes-Benz Sprinter 4500
Details
- NHTSA campaign
- 23V876000
- Manufacturer campaign
- VS3TREWAN
- Manufacturer
- Daimler Vans USA, LLC
- Owner letters
- Jan 31, 2024
- Components
- Structure:critical fasteners (Body & Structure)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology