Recall 23V890000: 2013–2021 Volvo Bus 9700
Updated from NHTSA data · How we count
- Report date
- Dec 22, 2023
- Vehicles affected
- 193
- Models
- 1
- Initiated by
- Manufacturer
The problem
Volvo Bus Corporation (Volvo Bus) is recalling certain 2013-2021 9700 buses. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
The risk
Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
The fix
Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Volvo Bus customer service at 1-866-870-2043. Volvo Bus number for this recall is SR24-81.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
- 2013 Volvo Bus 9700
- 2014 Volvo Bus 9700
- 2015 Volvo Bus 9700
- 2016 Volvo Bus 9700
- 2017 Volvo Bus 9700
- 2018 Volvo Bus 9700
- 2019 Volvo Bus 9700
- 2020 Volvo Bus 9700
- 2021 Volvo Bus 9700
Details
- NHTSA campaign
- 23V890000
- Manufacturer campaign
- SR24-81
- Manufacturer
- Volvo Bus Corporation
- Owner letters
- Sep 16, 2024
- Components
- Equipment adaptive/mobility:wheelchair lift/ramp (Other / Unknown)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology