Recall 23V897000: 2021–2023 New Flyer XE35, 2021–2023 New Flyer XE40, 2023 New Flyer XE60
Updated from NHTSA data · How we count
- Report date
- Dec 22, 2023
- Vehicles affected
- 246
- Models
- 3
- Initiated by
- Manufacturer
The problem
New Flyer of America, Inc. (New Flyer) is recalling certain 2021-2023 XE35, XE40 and 2023 XE60 battery electric transit buses. Due to a software error, unintended acceleration may occur during certain conditions.
The risk
Unintended acceleration can increase the risk of a crash.
The fix
New Flyer will update the vehicle software, free of charge. Owner notification letters were mailed February 13, 2024. Owners may contact New Flyer customer service at 1-800-241-2947. New Flyer's number for this recall is R23-023.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
- 2021 New Flyer XE35
- 2022 New Flyer XE35
- 2023 New Flyer XE35
- 2021 New Flyer XE40
- 2022 New Flyer XE40
- 2023 New Flyer XE40
- 2023 New Flyer XE60
Details
- NHTSA campaign
- 23V897000
- Manufacturer campaign
- R23-023
- Manufacturer
- New Flyer of America, Inc.
- Owner letters
- Feb 13, 2024
- Components
- Vehicle speed control (Acceleration & Cruise Control)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology