Recall 24V035000: 2023 Tesla Model S, 2023 Tesla Model X, 2023 Tesla Model Y
Updated from NHTSA data · How we count
- Report date
- Jan 22, 2024
- Vehicles affected
- 199,575
- Models
- 3
- Initiated by
- Manufacturer
The problem
Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.
The risk
A rearview image that does not display while in reverse decreases the driver's visibility and increases the risk of a crash.
The fix
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-002.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
Details
- NHTSA campaign
- 24V035000
- Manufacturer campaign
- SB-24-00-002
- Manufacturer
- Tesla, Inc.
- Owner letters
- Mar 22, 2024
- Components
- Back over prevention: sensing system: camera (Driver Assistance & Safety Tech)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology