Recall 24V074000: 2012–2023 Eldorado Arrivo, 2012–2023 Eldorado XHF

Updated from NHTSA data · How we count

Report date
Feb 7, 2024
Vehicles affected
108
Models
2
Initiated by
Manufacturer

The problem

Eldorado National-California, Inc. (ENC) is recalling certain 2012-2023 XHF and Arrivo vehicles equipped with a Ricon wheelchair lift. The red beacon lighting on the threshold warning system (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."

The risk

Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.

The fix

ENC will work with Ricon to replace the TWS kits, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact ENC customer service at 1-951-684-6868.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

  • 2012 Eldorado Arrivo
  • 2013 Eldorado Arrivo
  • 2014 Eldorado Arrivo
  • 2015 Eldorado Arrivo
  • 2016 Eldorado Arrivo
  • 2017 Eldorado Arrivo
  • 2018 Eldorado Arrivo
  • 2019 Eldorado Arrivo
  • 2020 Eldorado Arrivo
  • 2021 Eldorado Arrivo
  • 2022 Eldorado Arrivo
  • 2023 Eldorado Arrivo
  • 2012 Eldorado XHF
  • 2013 Eldorado XHF
  • 2014 Eldorado XHF
  • 2015 Eldorado XHF
  • 2016 Eldorado XHF
  • 2017 Eldorado XHF
  • 2018 Eldorado XHF
  • 2019 Eldorado XHF
  • 2020 Eldorado XHF
  • 2021 Eldorado XHF
  • 2022 Eldorado XHF
  • 2023 Eldorado XHF

Details

NHTSA campaign
24V074000
Manufacturer
Eldorado National- California, Inc.
Owner letters
Mar 4, 2024
Components
Equipment adaptive/mobility:wheelchair lift/ramp (Other / Unknown)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology