Recall 24V118000: 2020–2023 Mercedes-Benz GLE 450, 2020 Mercedes-Benz GLS 450, 2021 Mercedes-Benz GLS450 +1 more

Updated from NHTSA data · How we count

Report date
Feb 16, 2024
Vehicles affected
105,071
Models
4
Initiated by
Manufacturer

The problem

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall.

The risk

An engine stall increases the risk of a crash.

The fix

Dealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Details

NHTSA campaign
24V118000
Manufacturer
Mercedes-Benz USA, LLC
Owner letters
Mar 29, 2024
Components
Power train:automatic transmission:control module:software (Transmission & Drivetrain)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology