Recall 24V151000: 2022–2024 Mercedes-Benz Tourrider Business, 2022–2024 Mercedes-Benz Tourrider Premium
Updated from NHTSA data · How we count
- Report date
- Feb 26, 2024
- Vehicles affected
- 111
- Models
- 2
- Initiated by
- Manufacturer
The problem
Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Mercedes Benz Tourrider Business and Tourrider Premium vehicles. The roof hatch handle may break. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
The risk
A broken handle could prevent or delay occupants from exiting the vehicle during an emergency, increasing the risk of injury.
The fix
Dealers will replace the handle, free of charge. Owner notification letters were mailed April 05, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is 83.10T24281A.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
- 2022 Mercedes-Benz Tourrider Business
- 2023 Mercedes-Benz Tourrider Business
- 2024 Mercedes-Benz Tourrider Business
- 2022 Mercedes-Benz Tourrider Premium
- 2023 Mercedes-Benz Tourrider Premium
- 2024 Mercedes-Benz Tourrider Premium
Details
- NHTSA campaign
- 24V151000
- Manufacturer campaign
- 83.10T24281A
- Manufacturer
- Daimler Coaches North America
- Owner letters
- Apr 5, 2024
- Components
- Structure:emergency:escape/egress/exit:latching/release system (Body & Structure)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology