Recall 24V160000: 2021–2024 Entegra Ethos LI, 2021–2024 Entegra Expanse LI, 2021–2024 Entegra Launch +5 more

Updated from NHTSA data · How we count

Report date
Feb 29, 2024
Vehicles affected
1,342
Models
8
Initiated by
Manufacturer

The problem

Jayco, Inc. (Jayco) is recalling certain 2021-2024 Jayco Solstice LI, Swift, Terrain, Terrain LE, Entegra Coach Ethos LI, Expanse LI, Launch LE motorhomes. The battery relay contactors may become stuck in the closed position.

The risk

Relays that are stuck in the closed position increase the risk of a fire during battery charging.

The fix

Dealers will update the battery software, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903603.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

  • 2021 Entegra Ethos LI
  • 2022 Entegra Ethos LI
  • 2023 Entegra Ethos LI
  • 2024 Entegra Ethos LI
  • 2021 Entegra Expanse LI
  • 2022 Entegra Expanse LI
  • 2023 Entegra Expanse LI
  • 2024 Entegra Expanse LI
  • 2021 Entegra Launch
  • 2022 Entegra Launch
  • 2023 Entegra Launch
  • 2024 Entegra Launch
  • 2021 Entegra Launch LE
  • 2022 Entegra Launch LE
  • 2023 Entegra Launch LE
  • 2024 Entegra Launch LE
  • 2021 Jayco Solstice LI
  • 2022 Jayco Solstice LI
  • 2023 Jayco Solstice LI
  • 2024 Jayco Solstice LI
  • 2021 Jayco Swift
  • 2022 Jayco Swift
  • 2023 Jayco Swift
  • 2024 Jayco Swift
  • 2021 Jayco Terrain
  • 2022 Jayco Terrain
  • 2023 Jayco Terrain
  • 2024 Jayco Terrain
  • 2021 Jayco Terrain LE
  • 2022 Jayco Terrain LE
  • 2023 Jayco Terrain LE
  • 2024 Jayco Terrain LE

Details

NHTSA campaign
24V160000
Manufacturer campaign
9903603
Manufacturer
Jayco, Inc.
Owner letters
May 17, 2024
Components
Electrical system (Electrical System); Electrical system:12v/24v/48v battery (Electrical System)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology