Recall 24V212000: 2023–2024 Entegra Expanse, 2023–2024 Entegra Expanse LI, 2023–2024 Jayco Solstice +1 more
Updated from NHTSA data · How we count
- Report date
- Mar 19, 2024
- Vehicles affected
- 136
- Models
- 4
- Initiated by
- OVSC
The problem
Jayco, Inc. (Jayco) is recalling certain 2023-2024 Jayco Solstice, Solstice LI, Entegra Coach Expanse, and Expanse LI motorhomes built on Ford chassis. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.
The risk
Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
The fix
Ford or Lincoln dealers will replace the rearview camera, and update the software and wiring as necessary, free of charge. Owner notification letters were mailed April 18, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Ford 23V-598.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
- 2023 Entegra Expanse
- 2024 Entegra Expanse
- 2023 Entegra Expanse LI
- 2024 Entegra Expanse LI
- 2023 Jayco Solstice
- 2024 Jayco Solstice
- 2023 Jayco Solstice LI
- 2024 Jayco Solstice LI
Details
- NHTSA campaign
- 24V212000
- Manufacturer campaign
- Ford 23V-598
- Manufacturer
- Jayco, Inc.
- Owner letters
- Apr 18, 2024
- Components
- Back over prevention: sensing system: camera (Driver Assistance & Safety Tech)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology