Recall 24V225000: 2023 Mercedes-Benz Sprinter 1500, 2023 Mercedes-Benz Sprinter 2500, 2023 Mercedes-Benz Sprinter 3500 +1 more

Updated from NHTSA data · How we count

Report date
Mar 24, 2024
Vehicles affected
99
Models
4
Initiated by
Manufacturer

The problem

Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.

The risk

An overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash.

The fix

Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HVERSL.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Details

NHTSA campaign
24V225000
Manufacturer campaign
VS3HVERSL
Manufacturer
Daimler Vans USA, LLC
Owner letters
May 3, 2024
Components
Electrical system:wiring (Electrical System)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology