Recall 24V256000: 2024 Crossroads Sunset Trail

Updated from NHTSA data · How we count

Report date
Apr 9, 2024
Vehicles affected
33
Models
1
Initiated by
Manufacturer

The problem

Keystone RV Company (Keystone) is recalling certain 2024 Crossroads Sunset trail 20SS, 253RB, 258RD, 272BH, and 330SI travel trailers. A window roller shade may have been incorrectly installed near the stove, which can allow the shade to contact the burner.

The risk

A shade that comes into contact with a burner increases the risk of a fire.

The fix

Dealers will remove the roller shade and install the correct mini blind, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-454.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

  • 2024 Crossroads Sunset Trail

Details

NHTSA campaign
24V256000
Manufacturer campaign
24-454
Manufacturer
Keystone RV Company
Owner letters
Apr 19, 2024
Components
Equipment:recreational vehicle/trailer (Other / Unknown)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology