Recall 24V347000: 2020 Custom Truck & Body Works Ford F-550

Updated from NHTSA data · How we count

Report date
May 16, 2024
Vehicles affected
1
Models
1
Initiated by
ODI

The problem

Custom Truck and Body Works (Custom Truck) is recalling one 2020 Ford F550 vehicle equipped with Weldon 8X16 Input-Output nodes. In the event of a short circuit or wiring failure, the firmware in the node may fail to shut off the output pin, resulting in overloaded electrical circuits.

The risk

Overloaded electrical circuits can overheat, increasing the risk of fire.

The fix

Custom Truck will update the firmware, free of charge. The owner notification letter was to be mailed May 17, 2024. Owners may contact Custom Truck customer service at 1-888-712-2963.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

  • 2020 Custom Truck & Body Works Ford F-550

Details

NHTSA campaign
24V347000
Manufacturer
Custom Truck And Body Works
Owner letters
May 17, 2024
Components
Electrical system:wiring (Electrical System)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology