Recall 24V399000: 2024 Mack MD (electric)

Updated from NHTSA data · How we count

Do not drive: NHTSA and the manufacturer advise owners not to drive these vehicles until the remedy is completed.

Report date
Jun 4, 2024
Vehicles affected
24
Models
1
Initiated by
Manufacturer

The problem

Mack Trucks, Inc. (Mack) is recalling certain 2024 MMDe electric trucks. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of steering control and drive power.

The risk

A sudden loss of steering control and drive power increases the risk of a crash.

The fix

Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 10, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0464.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

  • 2024 Mack MD (electric)

Details

NHTSA campaign
24V399000
Manufacturer campaign
SC0464
Manufacturer
Mack Trucks, Inc.
Owner letters
Jul 10, 2024
Components
Electrical system:propulsion system:traction battery:management system/energy control module (bms/becm):software (Electrical System)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology