Recall 24V436000: 2021–2023 Chrysler Pacifica, 2022 Chrysler Voyager, 2021–2022 Dodge Durango +8 more

Updated from NHTSA data · How we count

Report date
Jun 13, 2024
Vehicles affected
1,033,433
Models
11
Initiated by
Manufacturer

The problem

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

The risk

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

The fix

Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Details

NHTSA campaign
24V436000
Manufacturer campaign
66B, 79B
Manufacturer
Chrysler (FCA US, LLC)
Owner letters
Jul 9, 2024
Components
Back over prevention: sensing system: camera (Driver Assistance & Safety Tech)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology