Recall 24V464000: 2021–2024 Volkswagen Atlas, 2020–2024 Volkswagen Atlas Cross Sport

Updated from NHTSA data · How we count

Report date
Jun 20, 2024
Vehicles affected
271,330
Models
2
Initiated by
ODI

The problem

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

The risk

A deactivated passenger air bag increases the risk of injury during a crash.

The fix

Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Details

NHTSA campaign
24V464000
Manufacturer campaign
69PZ
Manufacturer
Volkswagen Group of America, Inc.
Owner letters
Sep 30, 2024
Components
Air bags:sensor:occupant classification:front passenger (Airbags)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology