Recall 24V517000: 2023–2024 Mercedes-Benz Sprinter 1500, 2023–2024 Mercedes-Benz Sprinter 2500, 2023–2024 Mercedes-Benz Sprinter 3500 +1 more

Updated from NHTSA data · How we count

Report date
Jul 9, 2024
Vehicles affected
1,232
Models
4
Initiated by
Manufacturer

The problem

Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.

The risk

An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.

The fix

Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Details

NHTSA campaign
24V517000
Manufacturer campaign
VS3FEDERB
Manufacturer
Daimler Vans USA, LLC
Owner letters
Aug 23, 2024
Components
Suspension:rear:springs:leaf spring assembly:u-bolt, leaf spring to axle (Suspension)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology