Recall 24V546000: 2021–2024 Motiv E-450 BEV Chassis, 2019–2020 Motiv F-53 BEV Chassis, 2019–2023 Motiv F-59 BEV Chassis

Updated from NHTSA data · How we count

Report date
Jul 22, 2024
Vehicles affected
200
Models
3
Initiated by
Manufacturer

The problem

Motiv Power Systems, Inc. (Motiv) is recalling certain 2021-2024 E-450, 2019-2023 F-59, and 2019-2020 F-53 vehicles equipped with a Motiv Gen 5 EPIC powertrain. The vehicle control software could misclassify a loss of isolation between the chassis and high voltage system, shutting down the high voltage (HV) batteries.

The risk

The shutdown of the HV batteries can cause a loss of power steering, brake power assist, and drive power, increasing the risk of a crash.

The fix

Motiv will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact Motiv customer service at 1-650-458-4804.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

  • 2021 Motiv E-450 BEV Chassis
  • 2022 Motiv E-450 BEV Chassis
  • 2023 Motiv E-450 BEV Chassis
  • 2024 Motiv E-450 BEV Chassis
  • 2019 Motiv F-53 BEV Chassis
  • 2020 Motiv F-53 BEV Chassis
  • 2019 Motiv F-59 BEV Chassis
  • 2020 Motiv F-59 BEV Chassis
  • 2021 Motiv F-59 BEV Chassis
  • 2022 Motiv F-59 BEV Chassis
  • 2023 Motiv F-59 BEV Chassis

Details

NHTSA campaign
24V546000
Manufacturer
Motiv Power Systems
Owner letters
Sep 5, 2024
Components
Electrical system:propulsion system:charging:module:software (Electrical System)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology