Recall 24V625000: 2021 MCI D45CRTELE

Updated from NHTSA data · How we count

Report date
Aug 20, 2024
Vehicles affected
24
Models
1
Initiated by
ODI

The problem

Motor Coach Industries (MCI) is recalling certain 2021 D45CRTeLE vehicles. An error in the battery module software may cause an over-current condition during battery charging, resulting in battery damage.

The risk

Battery damage can cause battery cells to short circuit, increasing the risk of a fire.

The fix

MCI will replace the batteries, free of charge. Owner notification letters were mailed September 6, 2024. Owners may contact MCI customer service at 1-800-241-2947.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

  • 2021 MCI D45CRTELE

Details

NHTSA campaign
24V625000
Manufacturer campaign
R23-14
Manufacturer
Motor Coach Industries
Owner letters
Sep 6, 2024
Components
Electrical system:propulsion system:traction battery (Electrical System)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology