Recall 24V655000: 2019–2021 Proterra Catalyst, 2020–2022 Proterra ZX5
Updated from NHTSA data · How we count
- Report date
- Sep 6, 2024
- Vehicles affected
- 483
- Models
- 2
- Initiated by
- ODI
The problem
Phoenix Motorcars (Phoenix) is recalling certain 2019-2021 800V Catalyst and 2020-2022 ZX5 transit buses. The vehicle controller software may allow the electrical circuit for the radiator fan to overheat.
The risk
Electrical circuits that overheat increase the risk of a fire.
The fix
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed October 15, 2024. Owners may contact Phoenix customer service at 1-909-987-0815.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
- 2019 Proterra Catalyst
- 2020 Proterra Catalyst
- 2021 Proterra Catalyst
- 2020 Proterra ZX5
- 2021 Proterra ZX5
- 2022 Proterra ZX5
Details
- NHTSA campaign
- 24V655000
- Manufacturer campaign
- SC-24-009
- Manufacturer
- Phoenix Motorcars
- Owner letters
- Oct 15, 2024
- Components
- Electrical system (Electrical System)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology