Recall 24V698000: 2019–2020 Motiv E-450 BEV Chassis, 2017–2018 Motiv E-450 Chassis, 2020–2023 Motiv F-53 BEV Chassis +2 more
Updated from NHTSA data · How we count
- Report date
- Sep 19, 2024
- Vehicles affected
- 151
- Models
- 5
- Initiated by
- Manufacturer
The problem
Motiv Power Systems, Inc. (Motiv) is recalling certain 2017-2020 E-450 and F-59 vehicles equipped with a Motiv Gen 4 EPIC and 2020-2023 F-53 and F-59 vehicles equipped with a Motiv Gen 5 EPIC powertrain. The wiring harness may be missing a heat shrink insulator and retention clip. The 12-volt control wires may deteriorate and loosen, causing a loss of connection to the high voltage (HV) batteries and drive power.
The risk
A loss of drive power increases the risk of a crash.
The fix
Motiv field support technicians will inspect and correct any loose wiring, and replace damaged 12-volt control wires, free of charge. Owner notification letters were mailed November 21, 2024. Owners may contact Motiv customer service at 1-650-458-4804.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Affected vehicles
- 2019 Motiv E-450 BEV Chassis
- 2020 Motiv E-450 BEV Chassis
- 2017 Motiv E-450 Chassis
- 2018 Motiv E-450 Chassis
- 2020 Motiv F-53 BEV Chassis
- 2021 Motiv F-53 BEV Chassis
- 2022 Motiv F-53 BEV Chassis
- 2023 Motiv F-53 BEV Chassis
- 2019 Motiv F-59 BEV Chassis
- 2020 Motiv F-59 BEV Chassis
- 2021 Motiv F-59 BEV Chassis
- 2022 Motiv F-59 BEV Chassis
- 2023 Motiv F-59 BEV Chassis
- 2017 Motiv F-59 Chassis
- 2018 Motiv F-59 Chassis
Details
- NHTSA campaign
- 24V698000
- Manufacturer
- Motiv Power Systems
- Owner letters
- Nov 21, 2024
- Components
- Electrical system:wiring (Electrical System)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology