Recall 24V715000: 2024 Ram Promaster BEV
Updated from NHTSA data · How we count
- Report date
- Sep 26, 2024
- Vehicles affected
- 336
- Models
- 1
- Initiated by
- Manufacturer
The problem
Chrysler (FCA US, LLC) is recalling certain 2024 Ram Promaster Battery Electric (BEV) vehicles. Incorrect software in the motor control processor module (MCPA) may cause a loss of drive power.
The risk
A loss of drive power can increase the risk of a crash.
The fix
Dealers will update the MCPA software, free of charge. Owner notification letters were mailed October 31, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 99B.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Affected vehicles
- 2024 Ram Promaster BEV
Details
- NHTSA campaign
- 24V715000
- Manufacturer campaign
- 99B
- Manufacturer
- Chrysler (FCA US, LLC)
- Owner letters
- Oct 31, 2024
- Components
- Electrical system:propulsion system:inverter (Electrical System); Electrical system:propulsion system:traction motor:controller:software (Electrical System)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology