Recall 24V738000: 2024 Chevrolet Silverado 4500, 2024 Chevrolet Silverado 5500, 2025 Chevrolet Silverado 6500

Updated from NHTSA data · How we count

Report date
Oct 2, 2024
Vehicles affected
25
Models
3
Initiated by
Manufacturer

The problem

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado Medium Duty 4500HD, 5500HD, 6500HD vehicles. The air bag sensing and diagnostic module (SDM) may not have been activated during installation.

The risk

Inactive air bags will not deploy in a crash, increasing the risk of injury.

The fix

A Navistar technician will activate the air bag module, free of charge. Owner notification letters were mailed November 1, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242477760.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Affected vehicles

  • 2024 Chevrolet Silverado 4500
  • 2024 Chevrolet Silverado 5500
  • 2025 Chevrolet Silverado 6500

Details

NHTSA campaign
24V738000
Manufacturer campaign
N242477760
Manufacturer
General Motors, LLC
Owner letters
Nov 1, 2024
Components
Air bags: air bag/restraint control module:software (Airbags)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology