Recall 24V782000: 2021–2024 Motiv EPIC4 E-450 BEV
Updated from NHTSA data · How we count
- Report date
- Oct 18, 2024
- Vehicles affected
- 40
- Models
- 1
- Initiated by
- Manufacturer
The problem
Motiv Power Systems, Inc. (Motiv) is recalling certain 2021-2024 E-450 vehicles equipped with a Motiv Gen 4 EPIC powertrain. A wire connection point could loosen, causing a loss of 12-volt control power to the high voltage (HV) batteries.
The risk
Interruption of the 12-volt control power can cause a loss of drive power, increasing the risk of a crash.
The fix
Motiv field support technicians will inspect and replace the 12-volt control cable as necessary, free of charge. Owner notification letters were mailed December 23, 2024. Owners may contact Motiv customer service at 1-650-458-4804.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Affected vehicles
- 2021 Motiv EPIC4 E-450 BEV
- 2022 Motiv EPIC4 E-450 BEV
- 2023 Motiv EPIC4 E-450 BEV
- 2024 Motiv EPIC4 E-450 BEV
Details
- NHTSA campaign
- 24V782000
- Manufacturer
- Motiv Power Systems
- Owner letters
- Dec 23, 2024
- Components
- Electrical system:propulsion system: cables (Electrical System)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology