Recall 24V839000: 2022 Chevrolet Equinox, 2023 Chevrolet Express, 2022–2023 GMC Savana

Updated from NHTSA data · How we count

Report date
Nov 7, 2024
Vehicles affected
77,824
Models
3
Initiated by
Manufacturer

The problem

General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Express and GMC Savana vehicles. Incorrect software in the transmission control module (TCM) may result in harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or cause the vehicle to move in an unintended direction.

The risk

Rear wheel lock-up or moving in an unintended direction can increase the risk of a crash.

The fix

Dealers will update the transmission control module software calibration, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242471620.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.

Affected vehicles

Details

NHTSA campaign
24V839000
Manufacturer campaign
N242471620
Manufacturer
General Motors, LLC
Owner letters
Dec 9, 2024
Components
Power train:automatic transmission:control module:software (Transmission & Drivetrain)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology