Recall 24V862000: 2024 Mercedes-Benz GLC 300, 2024 Mercedes-Benz S 580 4MATIC

Updated from NHTSA data · How we count

Report date
Nov 15, 2024
Vehicles affected
3
Models
2
Initiated by
Manufacturer

The problem

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLC 300 4MATIC, and S 580 4MATIC vehicles. The bolts that secure the rear axle differential to the rear axle carrier may come loose, which can result in a separation of the drive shaft from the rear axle differential.

The risk

Driveshaft separation can cause a loss of drive power, increasing the risk of a crash.

The fix

Dealers will repair the rear axle differential bolt connection as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024120005.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Affected vehicles

Details

NHTSA campaign
24V862000
Manufacturer campaign
2024120005
Manufacturer
Mercedes-Benz USA, LLC
Owner letters
Jan 10, 2025
Components
Power train:driveline:differential unit (Transmission & Drivetrain)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology