Recall 24V893000: 2025 Volvo Bus 9700

Updated from NHTSA data · How we count

Report date
Nov 26, 2024
Vehicles affected
5
Models
1
Initiated by
Manufacturer

The problem

Volvo Bus Corporation (Volvo Bus) is recalling certain 2025 Volvo 9700 buses. The emergency exit labels that provide exit identification and operating instructions may not be secured properly, allowing the labels to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."

The risk

Missing emergency exit labels can prevent or delay the use of the emergency exit, increasing the risk of injury.

The fix

Prevost will replace the emergency exit labels, free of charge. Owner letters were mailed December 19, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Volvo Bus' number for this recall is SR24-86.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Affected vehicles

  • 2025 Volvo Bus 9700

Details

NHTSA campaign
24V893000
Manufacturer campaign
SR24-86
Manufacturer
Volvo Bus Corporation
Owner letters
Dec 19, 2024
Components
Equipment:other:labels (Other / Unknown)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology