Recall 24V899000: 2025 Keystone Arcadia, 2025 Keystone Cougar
Updated from NHTSA data · How we count
- Report date
- Nov 27, 2024
- Vehicles affected
- 303
- Models
- 2
- Initiated by
- Manufacturer
The problem
Keystone RV Company (Keystone) is recalling certain 2025 Arcadia and Cougar trailers equipped with Curt Helux Pin Boxes. The pin box fasteners may have been improperly tightened.
The risk
The fasteners can loosen and fall out, allowing the towed vehicle to detach from the pin box and increasing the risk of a crash.
The fix
Dealers will tighten the pin box fasteners, free of charge. Owner notification letters were mailed December 10, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-459.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Affected vehicles
- 2025 Keystone Arcadia
- 2025 Keystone Cougar
Details
- NHTSA campaign
- 24V899000
- Manufacturer campaign
- 24-459
- Manufacturer
- Keystone RV Company
- Owner letters
- Dec 10, 2024
- Components
- Trailer hitches:fifth wheel assembly (Body & Structure)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology