Recall 24V930000: 2019–2022 Mercedes-Benz Sprinter 1500, 2019–2022 Mercedes-Benz Sprinter 2500, 2019–2022 Mercedes-Benz Sprinter 3500 +1 more

Updated from NHTSA data · How we count

Report date
Dec 13, 2024
Vehicles affected
697
Models
4
Initiated by
Manufacturer

The problem

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

The risk

A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.

The fix

Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Affected vehicles

Details

NHTSA campaign
24V930000
Manufacturer campaign
VS3BELKOM
Manufacturer
Daimler Vans USA, LLC
Owner letters
Jan 31, 2025
Components
Electrical system: instrument cluster/panel (Electrical System)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology