Recall 24V971000: 2024–2025 GEM E2, 2024–2025 GEM E4, 2024–2025 GEM E6 +1 more
Updated from NHTSA data · How we count
- Report date
- Dec 26, 2024
- Vehicles affected
- 243
- Models
- 4
- Initiated by
- Manufacturer
The problem
GEM WAEV LLC (GEM) is recalling certain 2024-2025 e2, e4, e6, and eLXD vehicles. The mounting screws between the ball joint and the hub strut may have been improperly tightened, resulting in ball joint separation from the wheel.
The risk
Ball joint separation can cause a loss of steering control, increasing the risk of a crash.
The fix
Dealers will tighten the mounting screws, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact GEM customer service at 1-800-688-8680. This recall is superseded by NHTSA recall 25V-380.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Affected vehicles
- 2024 GEM E2
- 2025 GEM E2
- 2024 GEM E4
- 2025 GEM E4
- 2024 GEM E6
- 2025 GEM E6
- 2024 GEM Elxd
- 2025 GEM Elxd
Details
- NHTSA campaign
- 24V971000
- Manufacturer
- GEM WAEV LLC
- Owner letters
- Jan 31, 2025
- Components
- Suspension:front:control arm:lower ball joint (Suspension); Suspension:front:control arm:upper ball joint (Suspension); Wheels:lugs/nuts/bolts/studs (Wheels & Tires)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology