Recall 25V050000: 2022–2024 Mercedes-Benz EQB 250, 2025 Mercedes-Benz EQB 250+, 2022–2024 Mercedes-Benz EQB 300 4MATIC +1 more

Updated from NHTSA data · How we count

Park outside: NHTSA and the manufacturer advise owners to park these vehicles outside and away from structures until the remedy is completed.

Report date
Feb 7, 2025
Vehicles affected
12,236
Models
4
Initiated by
Manufacturer

The problem

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

The risk

A vehicle fire while parked or driving can increase the risk of injury.

The fix

Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025. This is a phased recall. Phase 1 owner letters were mailed on May 22, 2025. Phase 2 owner letters were mailed on October 31, 2025 and Phase 3 owner letters were mailed on December 12, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025040005.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Affected vehicles

Details

NHTSA campaign
25V050000
Manufacturer campaign
2025040005
Manufacturer
Mercedes-Benz USA, LLC
Owner letters
May 22, 2025
Components
Electrical system:propulsion system:traction battery (Electrical System)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology