Recall 25V110000: 2024–2025 Keystone Outback
Updated from NHTSA data · How we count
- Report date
- Feb 21, 2025
- Vehicles affected
- 100
- Models
- 1
- Initiated by
- Manufacturer
The problem
Keystone RV Company (Keystone) is recalling certain 2024-2025 Outback 330RL travel trailers. The side window was incorrectly labeled as an emergency exit, which can delay passengers from exiting in the event of an emergency.
The risk
A mislabeled window that will not allow passengers to exit in an emergency increases the risk of injury.
The fix
Dealers will remove the emergency exit sticker from the side window, free of charge. Owner notification letters were mailed March 4, 2025. Owners may contact Keystone customer service at 866-425-4369. Keystone's number for this recall is 25-462.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Affected vehicles
- 2024 Keystone Outback
- 2025 Keystone Outback
Details
- NHTSA campaign
- 25V110000
- Manufacturer campaign
- 25-462
- Manufacturer
- Keystone RV Company
- Owner letters
- Mar 4, 2025
- Components
- Equipment:other:labels (Other / Unknown); Structure:emergency:escape/egress/exit (Body & Structure)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology