Recall 25V238000: 2024–2025 Ford E-Transit Chassis

Updated from NHTSA data · How we count

Park outside: NHTSA and the manufacturer advise owners to park these vehicles outside and away from structures until the remedy is completed.

Report date
Apr 11, 2025
Vehicles affected
457
Models
1
Initiated by
Manufacturer

The problem

Ford Motor Company (Ford) is recalling certain 2024-2025 E-Transit Chassis Cab vehicles. The tray side rails for the high voltage battery pack may buckle and crack, allowing water to enter the battery.

The risk

Water inside a high voltage battery can cause an electrical short circuit, increasing the risk of a fire.

The fix

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace, or repair the battery assembly as necessary, free of charge. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S36.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Affected vehicles

  • 2024 Ford E-Transit Chassis
  • 2025 Ford E-Transit Chassis

Details

NHTSA campaign
25V238000
Manufacturer campaign
25S36
Manufacturer
Ford Motor Company
Owner letters
May 15, 2025
Components
Electrical system:propulsion system:traction battery (Electrical System)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology