Recall 25V243000: 2025 Prevost H3-45, 2025 Prevost X3-45
Updated from NHTSA data · How we count
- Report date
- Apr 14, 2025
- Vehicles affected
- 15
- Models
- 2
- Initiated by
- Manufacturer
The problem
Prevost Car (US) Inc. (Prevost) is recalling certain 2025 Prevost H3-45 and X3-45 motorcoaches. The release mechanism on the emergency exit windows may be difficult to open in an emergency situation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
The risk
Emergency exits that are difficult to open can prevent or delay passengers from exiting during an emergency, increasing their risk of injury.
The fix
Prevost will inspect and adjust the emergency exit windows as necessary, free of charge. Owner notification letters were mailed August 28, 2025. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR25-10.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Affected vehicles
- 2025 Prevost H3-45
- 2025 Prevost X3-45
Details
- NHTSA campaign
- 25V243000
- Manufacturer campaign
- SR25-10
- Manufacturer
- Prevost Car (US) Inc.
- Owner letters
- Aug 28, 2025
- Components
- Structure:emergency:escape/egress/exit (Body & Structure)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology