Recall 25V297000: 2025 Ram 2500, 2025 Ram 3500
Updated from NHTSA data · How we count
- Report date
- May 8, 2025
- Vehicles affected
- 778
- Models
- 2
- Initiated by
- Manufacturer
The problem
Chrysler (FCA US, LLC) is recalling certain Ram 2500 and Ram 3500 vehicles equipped with a 3.5" cluster and column shifter. A software error may cause the gear selection display to be inaccurate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
The risk
An inaccurate gear selection display may mislead the driver as to what gear is actually selected, leading to unexpected vehicle movement and increasing the risk of a crash.
The fix
Dealers will update the cluster software, free of charge. Owner notification letters were mailed May 22, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 36C.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Affected vehicles
Details
- NHTSA campaign
- 25V297000
- Manufacturer campaign
- 36C
- Manufacturer
- Chrysler (FCA US, LLC)
- Owner letters
- May 22, 2025
- Components
- Electrical system: instrument cluster/panel (Electrical System); Power train:automatic transmission:gear position indication (prndl) (Transmission & Drivetrain)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology