Recall 25V330000: 2023 Braun RAM Promaster, 2022–2025 Ram Promaster
Updated from NHTSA data · How we count
- Report date
- May 21, 2025
- Vehicles affected
- 235,640
- Models
- 2
- Initiated by
- Manufacturer
The problem
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
The fix
Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.
Affected vehicles
- 2023 Braun RAM Promaster
- 2022 Ram Promaster
- 2024 Ram Promaster
- 2025 Ram Promaster
Details
- NHTSA campaign
- 25V330000
- Manufacturer campaign
- 40C
- Manufacturer
- Chrysler (FCA US, LLC)
- Owner letters
- Jun 12, 2025
- Components
- Back over prevention: sensing system: camera (Driver Assistance & Safety Tech)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology