Recall 25V334000: 2024–2025 Volkswagen Atlas, 2024–2025 Volkswagen Atlas Cross Sport
Updated from NHTSA data · How we count
- Report date
- May 21, 2025
- Vehicles affected
- 171,381
- Models
- 2
- Initiated by
- Manufacturer
The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A distorted rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
The fix
Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.
Affected vehicles
- 2024 Volkswagen Atlas
- 2025 Volkswagen Atlas
- 2024 Volkswagen Atlas Cross Sport
- 2025 Volkswagen Atlas Cross Sport
Details
- NHTSA campaign
- 25V334000
- Manufacturer campaign
- 91QE
- Manufacturer
- Volkswagen Group of America, Inc.
- Owner letters
- Jun 5, 2025
- Components
- Back over prevention: sensing system: camera (Driver Assistance & Safety Tech)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology