Recall 25V366000: 2025 Mercedes-Benz AMG EQE 53 4MATIC, 2023–2024 Mercedes-Benz EQE 350+, 2023–2024 Mercedes-Benz EQE 500 4MATIC +11 more

Updated from NHTSA data · How we count

Report date
Jun 5, 2025
Vehicles affected
94
Models
14
Initiated by
Manufacturer

The problem

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."

The risk

A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.

The fix

Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.

Affected vehicles

  • 2025 Mercedes-Benz AMG EQE 53 4MATIC
  • 2023 Mercedes-Benz EQE 350+
  • 2024 Mercedes-Benz EQE 350+
  • 2023 Mercedes-Benz EQE 500 4MATIC
  • 2024 Mercedes-Benz EQE 500 4MATIC
  • 2023 Mercedes-Benz EQE SUV 350+
  • 2024 Mercedes-Benz EQE SUV 350+
  • 2025 Mercedes-Benz EQE SUV 350+
  • 2023 Mercedes-Benz EQE SUV 350 4MATIC
  • 2024 Mercedes-Benz EQE SUV 350 4MATIC
  • 2025 Mercedes-Benz EQE SUV 350 4MATIC
  • 2023 Mercedes-Benz EQE SUV 500 4MATIC
  • 2024 Mercedes-Benz EQE SUV 500 4MATIC
  • 2025 Mercedes-Benz EQE SUV 500 4MATIC
  • 2022 Mercedes-Benz EQS 450+
  • 2023 Mercedes-Benz EQS 450+
  • 2024 Mercedes-Benz EQS 450+
  • 2023 Mercedes-Benz EQS 450 4MATIC
  • 2024 Mercedes-Benz EQS 450 4MATIC
  • 2022 Mercedes-Benz EQS 580 4MATIC
  • 2023 Mercedes-Benz EQS 580 4MATIC
  • 2023 Mercedes-Benz EQS SUV 450+
  • 2024 Mercedes-Benz EQS SUV 450+
  • 2025 Mercedes-Benz EQS SUV 450+
  • 2023 Mercedes-Benz EQS SUV 450 4MATIC
  • 2024 Mercedes-Benz EQS SUV 450 4MATIC
  • 2025 Mercedes-Benz EQS SUV 450 4MATIC
  • 2023 Mercedes-Benz EQS SUV 580 4MATIC
  • 2024 Mercedes-Benz EQS SUV 580 4MATIC
  • 2025 Mercedes-Benz EQS SUV 580 4MATIC
  • 2025 Mercedes-Benz S 580 E 4MATIC
  • 2024 Mercedes-Maybach EQS SUV 680 4MATIC
  • 2025 Mercedes-Maybach EQS SUV 680 4MATIC

Details

NHTSA campaign
25V366000
Manufacturer campaign
2025070005
Manufacturer
Mercedes-Benz USA, LLC
Owner letters
Aug 1, 2025
Components
Back over prevention:warnings:external/pedestrian alert (Driver Assistance & Safety Tech)

Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology