Recall 25V380000: 2022–2025 GEM E2, 2022–2025 GEM E4, 2022–2025 GEM E6 +1 more
Updated from NHTSA data · How we count
- Report date
- Jun 23, 2025
- Vehicles affected
- 5,353
- Models
- 4
- Initiated by
- Manufacturer
The problem
GEM WAEV LLC (GEM) is recalling certain 2022-2025 e2, e4, e6, and eLXD vehicles. The retaining fasteners between the ball joint and the hub strut may have been improperly tightened, which can result in ball joint separation from the wheel.
The risk
Ball joint separation can cause a loss of steering control, increasing the risk of a crash.
The fix
Dealers will inspect and tighten the retaining fasteners or replace the ball joints as necessary, free of charge. Owner notification letters were mailed July 7, 2025. Owners may contact GEM customer service at 1-800-688-8680. This recall replaces NHTSA recall 24V971.
Affected vehicles
- 2022 GEM E2
- 2023 GEM E2
- 2024 GEM E2
- 2025 GEM E2
- 2022 GEM E4
- 2023 GEM E4
- 2024 GEM E4
- 2025 GEM E4
- 2022 GEM E6
- 2023 GEM E6
- 2024 GEM E6
- 2025 GEM E6
- 2009 GEM Elxd
- 2023 GEM Elxd
- 2024 GEM Elxd
- 2025 GEM Elxd
Details
- NHTSA campaign
- 25V380000
- Manufacturer
- GEM WAEV LLC
- Owner letters
- Jul 7, 2025
- Components
- Suspension:front:control arm:lower ball joint (Suspension); Suspension:front:control arm:upper ball joint (Suspension); Wheels:lugs/nuts/bolts/studs (Wheels & Tires)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology