Recall 25V404000: 2021–2025 Ford Mustang Mach E
Updated from NHTSA data · How we count
- Report date
- Jun 13, 2025
- Vehicles affected
- 197,432
- Models
- 1
- Initiated by
- ODI
The problem
Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
The risk
The inability to enter or exit the vehicle in an emergency increases the risk of injury.
The fix
Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.
Affected vehicles
- 2021 Ford Mustang Mach E
- 2022 Ford Mustang Mach E
- 2023 Ford Mustang Mach E
- 2024 Ford Mustang Mach E
- 2025 Ford Mustang Mach E
Details
- NHTSA campaign
- 25V404000
- Manufacturer campaign
- 25S65
- Manufacturer
- Ford Motor Company
- Owner letters
- Jul 10, 2025
- Components
- Electrical system:body control module:software (Electrical System); Latches/locks/linkages:doors:latch (Body & Structure)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology