Recall 25V457000: 2025 MCI D4520, 2025 MCI D45CRT, 2025 MCI D45CRTLE +2 more
Updated from NHTSA data · How we count
- Report date
- Jul 8, 2025
- Vehicles affected
- 321
- Models
- 5
- Initiated by
- Manufacturer
The problem
Motor Coach Industries (MCI) is recalling certain 2025 D4520, D45CRTLE, D45CRT, J3500, and 2025-2026 J4500 buses. The emergency exit label may be placed in the incorrect location. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
The risk
Incorrectly located labels may prevent or delay the use of the emergency exit, increasing the risk of injury.
The fix
MCI will install or mail labels as necessary, free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.
Affected vehicles
- 2025 MCI D4520
- 2025 MCI D45CRT
- 2025 MCI D45CRTLE
- 2025 MCI J3500
- 2025 MCI J4500
- 2026 MCI J4500
Details
- NHTSA campaign
- 25V457000
- Manufacturer
- Motor Coach Industries
- Owner letters
- Aug 6, 2025
- Components
- Equipment:other:labels (Other / Unknown)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology