Recall 25V463000: 2020–2023 Mercedes-Benz Metris
Updated from NHTSA data · How we count
- Report date
- Jul 11, 2025
- Vehicles affected
- 43,422
- Models
- 1
- Initiated by
- Manufacturer
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
The fix
Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.
Affected vehicles
- 2020 Mercedes-Benz Metris
- 2021 Mercedes-Benz Metris
- 2022 Mercedes-Benz Metris
- 2023 Mercedes-Benz Metris
Details
- NHTSA campaign
- 25V463000
- Manufacturer campaign
- VS2GARPIN
- Manufacturer
- Daimler Vans USA, LLC
- Owner letters
- Nov 11, 2025
- Components
- Back over prevention: sensing system: camera (Driver Assistance & Safety Tech); Equipment:electrical:infotainment:video (touch)screen/monitor/unit (Other / Unknown)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology