Recall 25V562000: 2012–2025 Altec Aerial Device, 2011–2025 Altec Digger Derrick, 2022–2025 Altec Service Body +1 more
Updated from NHTSA data · How we count
- Report date
- Aug 29, 2025
- Vehicles affected
- 903
- Models
- 4
- Initiated by
- Manufacturer
The problem
Altec Industries Inc. (Altec) is recalling certain 2011-2025 Aerial Device, Digger Derrick, and 2022-2025 Service Body vehicles. The cable step wire rope assembly may be improperly secured, which can allow the cable entry step to detach from the vehicle.
The risk
A cable step that fails during use increases the risk of injury.
The fix
Altec will provide owners with instructions to inspect the cable crimps. If the cables are improperly crimped, Altec will provide instructions and a kit to replace the wire rope assemblies. Repairs will be performed free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3246.
Affected vehicles
- 2012 Altec Aerial Device
- 2013 Altec Aerial Device
- 2014 Altec Aerial Device
- 2015 Altec Aerial Device
- 2016 Altec Aerial Device
- 2017 Altec Aerial Device
- 2018 Altec Aerial Device
- 2019 Altec Aerial Device
- 2020 Altec Aerial Device
- 2021 Altec Aerial Device
- 2022 Altec Aerial Device
- 2023 Altec Aerial Device
- 2024 Altec Aerial Device
- 2025 Altec Aerial Device
- 2011 Altec Digger Derrick
- 2012 Altec Digger Derrick
- 2013 Altec Digger Derrick
- 2014 Altec Digger Derrick
- 2015 Altec Digger Derrick
- 2016 Altec Digger Derrick
- 2017 Altec Digger Derrick
- 2018 Altec Digger Derrick
- 2019 Altec Digger Derrick
- 2020 Altec Digger Derrick
- 2021 Altec Digger Derrick
- 2022 Altec Digger Derrick
- 2023 Altec Digger Derrick
- 2024 Altec Digger Derrick
- 2025 Altec Digger Derrick
- 2022 Altec Service Body
- 2023 Altec Service Body
- 2024 Altec Service Body
- 2025 Altec Service Body
- 2011 Terex Aerial Devices
Details
- NHTSA campaign
- 25V562000
- Manufacturer campaign
- CSN-3246
- Manufacturer
- Altec Industries, Inc.
- Owner letters
- Oct 24, 2025
- Components
- Structure:frame and members (Body & Structure)
Recall repairs are free at authorized dealers. To see if your vehicle is included, enter your VIN at NHTSA.gov or call the manufacturer.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation public data. Complaints are submitted by owners and are not verified by NHTSA or by us; a complaint does not prove a defect exists. Methodology